User Experience professionals understand the learned behaviors and assumptions that customers make every day, and how that influences them as they use a product or service. Drawing on nearly two decades of experience as a developer, designer, strategist, and experience professional, I’m able to interpret business goals, define journeys & processes, to produce engaging experiences for customers.
While I began in Boston, my career has led me to work all over the country from New York, to Los Angeles, and now in Portland. I also got to spend a few weeks working in Sao Paulo that one time.
Below are the clients I've had the opportunity to work with either directly or through one of the agencies above.